The caliber of support at SD Bullion has taken a large nose dive. I am now on day 13 of expecting my purchase for being delivered immediately after payment has cleared. Customer care is awful, It really is now just ChatGPT and 3rd get together customer support which is horrendous. There 0 customer care, and all they preserve declaring is they can not guarantee any delivery dates or decide to something and give substantial open up finished responses that indicate very little. So I last but not least referred to as in for getting an update about my buy simply because I are already obtaining AI responses to my email messages to their aid email, and once again obtained someone on the line who pretty much seemed like they were being large and will not give me a straight reply about when my purchase would ship.
I am sorry to hear that you did not obtain the package, even so, please know that every purchase we ship is entirely insured.
SD Bullion’s reaction to shopper problems demonstrates their dedication to addressing issues and strengthening their service. They supply a number of channels for addressing consumer considerations, including cell phone and email, and also have a dedicated SD Bullion customer care team for handling inquiries.
Lousy refund coverage. Produced to attend above two months for lost shipment alternative or refund. Customer service priority is new gross sales not your misplaced cargo dilemma. I adopted all their techniques for lost or stolen deal instantly. Isn't going to issue that I'm quite a while buyer. My situation was Obviously the fault at FedEx, if sd bullions coverage company decides that the package deal might have been delivered to you, you will never Obtain your money back. If you wish to invest in metallic use a neighborhood coin shop.
We strive to offer the lowest charges, the most effective service, plus the fastest shipping! We enormously appreciate you for being a valued SD Bullion client.
Blunder to deal with this company. Sent a wire, All people was SD Bullion Precious Metals IRA excellent until finally I tried to check and find out why my buy in no way delivered about the promised date. Had I spoken to anyone with real customer service competencies, I could be ok with ready. I got quite possibly the most ignorant "so identified as" Customer Service male, Al. I had designs to invest my sizeable IRA and a good deal additional. Although the jerk that answered the telephone, I am going to never operate with this particular company once again. He was so rude, he acted like my questions on my get, MY MONEY, had been unfounded.
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Complaints vary from receiving destroyed goods and wrongly graded coins to experiencing late deliveries, prolonged hold out instances, and additional fees for resending merchandise.
Leading precious metals Corporation SD Bullion aids buyers invest in precious metals to protected their economical upcoming. The organization features the bottom costs for SD Bullion Company each metal based on the current sector values and advises shoppers on methods to boost their investment techniques And the way these buys will current a return Later on.
Thanks for finding the time to go away us a review. We are delighted to listen to your practical experience with us has been very good! We try to offer the lowest selling prices and the best company feasible! Make sure you SD Bullion Buy online let us know when there is something we are able to do to create your knowledge with us superior!
You can certainly obtain the current current market prices for gold and silver on SD Bullion’s Site, which gives Are living spot rates for each troy ounce, gram, and kilogram, along with a 24-hour selling price craze for each unit of fat.
Inside a economical landscape in which financial institutions look geared in the direction of serving the rich, we maintain reservations about these institutions, the financial technique, and politicians.
The Firm's clients keep on to rave about Dr. Wall and SD Bullion's efforts to promote and protect precious metals investments and its determination to all customers. To see extra, read our total SD Bullion review.
When an buy is cancelled the bullion seller can take a decline on All those hedged ounces. Cancellation fees are calculated as five% with the order total or $35, whichever is greater, plus any relevant market place decline. Every customer must agree to these terms prior to publishing their order, whether they put the order online or over the phone by having an agent.